Terms of Service - Pianotify

Last updated:

1 November 2025

Who we are

Pianotify (“Pianotify”, “we”, “us”, “our”) provides an online, interactive piano learning service and a MIDI player
Contact: contactpianotifycom.
Hosting: Amazon Web Services (AWS), Region eu-west-1 (Ireland); hosting entity: AWS EMEA SARL, 38 Av. JF Kennedy, L-1855 Luxembourg. Phone: +352 2789 0057.

Acceptance

By creating an account or using the website and services (the “Service”), you accept these Terms. If you do not agree, do not use the Service.

Eligibility and accounts

Minimum age 16 or the digital consent age in your country. Keep credentials confidential. You are responsible for activity on your account. Notify breaches promptly.

Nature of the Service

Pianotify hosts and processes user-generated content (UGC) such as MIDI and PDF files and may display third-party video embeds. Pianotify does not supply such files and does not proactively verify rights. Users are solely responsible for rights clearance.

User content and licence

You retain ownership of your content. You grant Pianotify a non-exclusive, worldwide, royalty-free licence to host, cache, transcode, display, and distribute your content via the Service, and to use thumbnails and screenshots to operate and promote the Service. We may remove or restrict content that breaches these Terms or law.

Your responsibilities about rights

You must have all rights and permissions for content you upload or share. Do not upload infringing, unlawful, or otherwise prohibited content. You agree to indemnify Pianotify for claims arising from your content.

Acceptable Use

Do not violate law or third-party rights. Do not upload illegal content, target minors, share personal data of others without a lawful basis, spread malware or spam, scrape or bulk-download, circumvent security, reverse-engineer, or automate account creation or metrics manipulation.

Copyright complaints; notice-and-action; repeat infringers

We operate an EU notice-and-action process and a DMCA process. See the Copyright & DMCA Policy. We may suspend or terminate repeat infringers.

Subscriptions and billing

Plans: €5.95/month or €39.98/year. Taxes as shown at checkout. Payments via Stripe. Subscriptions auto-renew unless cancelled before renewal in account settings. Cancellations take effect at period end. No partial refunds unless required by law. We may change prices for future terms with prior notice.

EU right of withdrawal for digital content

Consumers in the EU have a 14-day right of withdrawal. If you request immediate access to digital content not supplied on a tangible medium, you expressly request immediate performance and acknowledge losing the withdrawal right once delivery starts.

Third-party services

We use AWS, Stripe, Google Analytics and Customer.io. Their terms and privacy policies apply to their components.

Availability and changes

The Service may change or be unavailable. We may modify or discontinue features. Material adverse changes will be notified with reasonable advance notice where feasible.

Warranties and disclaimers

The Service is provided “as is” and “as available” to the extent permitted by law. No guarantee of uninterrupted or error-free operation or fitness for a particular purpose.

Limitation of liability

To the extent permitted by law, our aggregate liability for all claims in any 12-month period is limited to the amounts you paid to Pianotify in that period. We do not limit liability for fraud, death or personal injury caused by negligence, or other non-excludable liabilities.

Digital Services Act (EU)

We provide mechanisms to report illegal content, issue statements of reasons for moderation, and offer appeals.
Authorities contact: legalpianotifycom.

Termination

You may cancel at any time in account settings. We may suspend or terminate for breach, unlawful activity, or risk to users or the Service.

Changes to these Terms

We may update these Terms. Continued use after the effective date means acceptance.