How can we help?

Pianotify is a free online piano learning platform that helps you learn to play piano using interactive MIDI tutorials with falling notes (similar to Synthesia), PDF sheet music, and video covers from YouTube.

Our mission is to make piano learning accessible and enjoyable for everyone, from beginners to advanced players.

Yes! You can use Pianotify for free indefinitely. The free plan includes:

• Browse and play from our MIDI library
• View PDF sheet music
• Watch video covers
• Import your own MIDI files (30-second preview)
• Upload your content publicly

Premium unlocks unlimited import playback, downloads, and more features.

View pricing

While both platforms offer falling notes visualization, Pianotify has several unique advantages:

• Free to use - No purchase required to get started
• Web-based - Works directly in your browser, no download needed
• Community library - Access thousands of MIDI files uploaded by users
• PDF sheet music - View traditional notation alongside MIDI
• Video covers - Watch YouTube performances synced with tutorials

Pianotify works best on modern browsers:

• Chrome (recommended)
• Firefox
• Safari
• Edge

For the best experience, make sure your browser is up to date. Some older browsers may not support all features.

Currently, Pianotify is a web application optimized for desktop use. We are actively working on mobile and tablet applications.

In the meantime, you can access Pianotify from your mobile browser, though some features work better on larger screens.

Want to be notified when the app launches? Contact us to join the waitlist!

Yes! Pianotify is available worldwide. Our platform is accessible from any country with internet access.

The interface is currently in English, but we plan to add more languages in the future.

Using the MIDI player is simple:

1. Browse or search for a song
2. Click on a MIDI file to open the player
3. Press Space or click Play to start
4. Watch the falling notes and play along on your piano!

Use the controls to adjust speed, volume, and other settings.

Yes! You can adjust the playback speed from 25% to 200% of the original tempo. This is perfect for:

• Slowing down difficult passages to practice
• Gradually increasing speed as you improve
• Playing along at a comfortable pace

Use the speed slider in the player controls or keyboard shortcuts.

It depends on the MIDI file. Some MIDI files have separate tracks or channels for each hand (left/right), while others combine everything into a single track.

When hands are on separate tracks, you can:

• Mute the left hand to practice right hand only
• Mute the right hand to practice left hand only
• Adjust the volume of each hand independently

Use the track controls in the player to toggle each track. If a MIDI file only has one track, hands cannot be separated.

You can choose from several piano sounds in the player settings:

• Grand Piano (default)
• Electric Piano
• And more...

Click the settings icon in the player to access sound options.

MIDI keyboard support is a feature we are working on. Soon you'll be able to:

• Connect your MIDI keyboard via USB
• See your played notes highlighted in the player
• Get feedback on your accuracy

Stay tuned for updates!

The player supports many keyboard shortcuts:

• Space - Play/Pause
• ← → - Skip backward/forward
• ↑ ↓ - Volume up/down
• L - Toggle loop
• M - Mute/Unmute
• F - Fullscreen

Hover over controls to see more shortcuts.

Yes! The built-in metronome helps you keep time while practicing. You can:

• Toggle the metronome on/off
• Adjust the metronome volume
• The metronome automatically syncs to the song's tempo

You can find songs in several ways:

• Search bar - Type the song title or artist name
• Browse - Explore by category (MIDI, PDF, Videos)
• Filters - Filter by difficulty, genre, or artist

Browse library

Import (Private)

• Quick drag & drop
• Play immediately
• Not saved permanently
• Only you can access it
• Free: 30-second preview / Premium: full length

Upload (Public)

• Saved to your account
• Shared with the community
• Add title, artist, description
• Unlimited playback on your own uploads (even free!)

MIDI files:

• .mid
• .midi

Sheet music:

• .pdf

Video covers:

• YouTube URLs

While we don't take individual song requests, you have options:

• Search online - Find MIDI files on other sites and import them
• Upload yourself - If you have or create a MIDI file, share it!
• Community - Other users might upload the song you're looking for

Can't find what you need? Let us know which songs are most requested!

If you find content that violates our terms (copyright infringement, inappropriate material, etc.), please report it:

1. Click the "Report" button on the content page
2. Or contact us with the URL

We review all reports and take appropriate action.

Yes! You have full control over your uploads:

• Go to your Uploads page
• Click on any upload to edit details
• Use the delete button to remove content

Note: Deleted content cannot be recovered.

Premium gives you the full Pianotify experience:

• Unlimited MIDI import - Play your own files in full length
• Download MIDI files - Save files from our library
• Download PDF sheet music - Get printable scores
• Upload video covers - Share your YouTube performances
• No limitations - Unrestricted access to all features

View pricing

New users get a 7-day free trial of Premium:

• Full access to all Premium features
• No credit card required to start
• Cancel anytime during the trial
• If you don't cancel, you'll be charged after 7 days

Start free trial

We accept all major payment methods through Stripe:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Apple Pay
• Google Pay

All payments are processed securely. We never store your card details.

Yes, absolutely! You can cancel your subscription at any time:

• No cancellation fees
• Keep access until the end of your billing period
• Your uploads and favorites remain saved

Manage subscription

We offer refunds on a case-by-case basis. If you're not satisfied with Premium:

• Contact us within 14 days of purchase
• Explain the issue you experienced
• We'll review your request promptly

Request refund

We don't currently have a formal student discount program, but:

• Our pricing is already very affordable
• The yearly plan offers significant savings
• Watch for seasonal promotions!

If you're a music school or educational institution, contact us for special arrangements.

When you cancel Premium:

• Your account remains active (free tier)
• Your uploads stay in your account
• Your favorites and history are preserved
• You lose access to Premium features (downloads, unlimited import)

You can resubscribe anytime to regain Premium access.

Creating an account is free and easy:

1. Click "Register" in the top menu
2. Enter your email and choose a password
3. Or sign up with Google/Facebook
4. Verify your email address

Create account

Forgot your password? No problem:

1. Go to the login page
2. Click "Forgot password?"
3. Enter your email address
4. Check your inbox for the reset link

Reset password

Yes, you can update your email in your profile settings:

1. Go to your Profile page
2. Click "Edit profile"
3. Update your email address
4. Verify the new email

Edit profile

If you wish to delete your account permanently:

1. Contact us via the form below
2. Confirm your account ownership
3. We'll process your request within 48 hours

Note: This action is irreversible. All your data, uploads, and history will be permanently deleted.

Request account deletion

Yes, we take security seriously:

• Encrypted connections - All data transmitted via HTTPS
• Secure payments - Processed by Stripe (PCI compliant)
• Password hashing - We never store plain text passwords
• No data selling - We never sell your personal information

Yes! We support social login for convenience:

• Google - Sign in with your Google account
• Facebook - Sign in with your Facebook account

This is secure and we only access basic profile information (name, email).

If you don't hear any sound, try these steps:

1. Check volume - Make sure the player volume isn't muted
2. System volume - Check your computer's volume settings
3. Browser permissions - Some browsers block audio until you interact with the page
4. Click anywhere - Click on the page first, then press play
5. Try another browser - Chrome usually works best

Performance issues can usually be fixed by:

• Close other tabs - Free up browser memory
• Refresh the page - Clear temporary data
• Update browser - Use the latest version
• Disable extensions - Some extensions can interfere
• Check internet - Ensure stable connection

Still having issues? Let us know with your browser and device info.

Downloads are a Premium feature. If you're Premium and can't download:

• Make sure you're logged in
• Check your subscription status
• Try refreshing the page
• Disable popup blockers

Not Premium? Upgrade now to unlock downloads.

If your MIDI file fails to import:

• Check format - Must be .mid or .midi
• File size - Maximum 10MB
• File corruption - Try opening in another app first
• Try another file - Test with a different MIDI

Some MIDI files may have compatibility issues. If the problem persists, contact us.

Try these troubleshooting steps:

1. Hard refresh - Press Ctrl+Shift+R (Cmd+Shift+R on Mac)
2. Clear cache - Clear your browser's cache and cookies
3. Disable extensions - Try incognito/private mode
4. Try another browser - Test in Chrome, Firefox, or Safari

Found a bug? Help us fix it!

Please include:

• What you were trying to do
• What happened instead
• Your browser and device
• Screenshots if possible

Report a bug

We're here to help! You can reach us through:

• Contact form - Best for detailed questions
• Response time - Usually within 24-48 hours

Contact us